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2.5K
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Paul G. Patterson, Elizabeth Cowley, Kriengsin Prasongsukarn · International Journal of Research in Marketing · 2006 · 522 citations
Service quality, satisfaction, and behavioural intentions
Gour C. Saha, Theingi · Managing Service Quality · 2009 · 344 citations
Wunwisa Krasaekoopt, S. Watcharapoka · LWT · 2014 · 263 citations
1–5 of 2.5K