Concepedia

Services Relatedness

Services Relatedness is a theoretical construct in consumer behavior research that denotes the degree to which consumers perceive two or more services as conceptually similar or interconnected based on shared functional attributes, underlying purposes, or provider affiliations.

5

Publications

1.3K

Citations

15

Authors

8

Institutions

Publications per year

2017–2026

2

Parents

Publications

5

Whither Services Marketing?

Christopher Lovelock, Evert Gummesson · Journal of Service Research · 2004 · 1.2K citations

, , +7

An empirical study of the existence, relatedness, and growth (ERG) theory in consumer’s selection of mobile value-added services

Cheng-Liang Yang · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2011 · 38 citations · Full text

, , +15

The impact of servitization on trade credit in manufacturing firms: a signaling theory perspective

Weijiao Wang, Shanshan Chen, Jinan Shao et al. · International Journal of Operations & Production Management · 2022 · 25 citations

, , +13

Network well-being from a balanced centricity perspective

Fabian Groven, Gaby Odekerken‐Schröder, Sandra Zwakhalen et al. · Journal of Services Marketing · 2021 · 20 citations · Full text

, , +12

Semantic approach for Web service classification using machine learning and measures of semantic relatedness

Shailja Sharma, J. S. Lather, Mayank Dave · Service Oriented Computing and Applications · 2015 · 18 citations

, , +17

1–5 of 5

Authors

15

  1. SS
    Shailja Sharma

    Central Institute of Medicinal and Aromatic Plants, India

    1 publications · 18 citations

    1

    h-index

  2. CL
    Christopher Lovelock

    Yale University, United States

    1 publications · 1.2K citations

    1

    h-index

  3. SC
    Shanshan Chen

    University of Nottingham Ningbo China, China

    1 publications · 25 citations

    1

    h-index

  4. MD
    Mayank Dave

    National Institute of Technology Kurukshetra, India

    1 publications · 18 citations

    1

    h-index

  5. CY
    Cheng-Liang Yang

    1 publications · 38 citations

    1

    h-index

1–5 of 15

Institutions

8

  1. Yale University

    New Haven, United States

    1 h-index

    1 publications

    1.2K citations

  2. Maastricht School of Management

    Maastricht, The Netherlands

    1 h-index

    1 publications

    20 citations

  3. Pôle Léonard de Vinci

    Courbevoie, France

    1 h-index

    1 publications

    25 citations

  4. Central South University

    Changsha, China

    1 h-index

    3 publications

    75 citations

  5. Stockholm University

    Stockholm, Sweden

    1 h-index

    1 publications

    1.2K citations

  6. Maastricht University

    Maastricht, The Netherlands

    1 h-index

    4 publications

    80 citations

  7. National Institute of Technology Kurukshetra

    Kurukshetra, India

    1 h-index

    3 publications

    54 citations

  8. University of Nottingham Ningbo China

    Ningbo, China

    1 h-index

    1 publications

    25 citations

1–8 of 8

Venues

  1. Journal of Services Marketing

    1 publications · 20 citations

    1

    h-index

  2. Journal of Service Research

    JSR · 1 publications · 1.2K citations

    1

    h-index

  3. AFRICAN JOURNAL OF BUSINESS MANAGEMENT

    AJBM · 1 publications · 38 citations

    1

    h-index

  4. 1

    h-index

  5. Service Oriented Computing and Applications

    1 publications · 18 citations

    1

    h-index

1–5