Concepedia

Relationship Value Assessment

Relationship Value Assessment is a methodological framework within bank relationship management that systematically evaluates the financial, strategic, and relational benefits derived from a customer relationship to determine its overall worth to the bank.

66

Publications

4.7K

Citations

140

Authors

92

Institutions

Publications per year

2017–2026

11

Parents

Publications

66

Capturing value creation in business relationships: A customer perspective

Wolfgang Ulaga · Industrial Marketing Management · 2003 · 658 citations

, , +16

Understanding the Value of a Relationship

David T. Wilson, Swati Jantrania · Asia-Australia Marketing Journal · 1994 · 453 citations

, , +10

Relationship Value in Business Markets: The Construct and Its Dimensions

Wolfgang Ulaga, Andreas Eggert · Journal of Business-to-Business Marketing · 2005 · 295 citations

, , +8

Managing Business Relationships by Analyzing the Effects and Value of Different Actions

David Ford, Raymond McDowell · Industrial Marketing Management · 1999 · 179 citations

, , +14

The value of durable bank relationships: evidence from Korean banking shocks

Kee‐Hong Bae, Jun‐Koo Kang, Chanwoo Lim · Journal of Financial Economics · 2002 · 177 citations

, , +16

1–5 of 66

Authors

140

  1. WU
    Wolfgang Ulaga

    Paderborn University, Germany

    3 publications · 973 citations

    3

    h-index

  2. AW
    Achim Walter

    ETH Zurich, Switzerland

    3 publications · 229 citations

    3

    h-index

  3. IG
    Irene Gil Saura

    Universitat de València, Spain

    3 publications · 202 citations

    3

    h-index

  4. DC
    Daniela Corsaro

    IULM University, Italy

    3 publications · 211 citations

    3

    h-index

  5. LM
    Luís M. de Castro

    Universidade do Porto, Portugal

    2 publications · 27 citations

    2

    h-index

1–5 of 140

Institutions

92

  1. Universitat de València

    Valencia, Spain

    3 h-index

    8 publications

    586 citations

  2. Auckland University of Technology

    Auckland, New Zealand

    3 h-index

    3 publications

    265 citations

  3. University of Miami

    Coral Gables, United States

    3 h-index

    6 publications

    715 citations

  4. University of California, Los Angeles

    Los Angeles, United States

    2 h-index

    3 publications

    214 citations

  5. Université Laval

    Québec, Canada

    2 h-index

    3 publications

    108 citations

  6. ESCP Business School

    Paris, France

    2 h-index

    2 publications

    953 citations

  7. Christian-Albrechts-Universität zu Kiel

    Kiel, Germany

    2 h-index

    2 publications

    109 citations

  8. ESCP Business School

    Berlin, Germany

    2 h-index

    2 publications

    953 citations

1–8 of 92

Venues

  1. Industrial Marketing Management

    11 publications · 1.5K citations

    11

    h-index

  2. Journal of Business and Industrial Marketing

    9 publications · 406 citations

    9

    h-index

  3. Journal of Business Research

    JBR · 6 publications · 286 citations

    6

    h-index

  4. Journal of Business-to-Business Marketing

    3 publications · 337 citations

    3

    h-index

  5. Personality and Social Psychology Bulletin

    PSPB · 2 publications · 181 citations

    2

    h-index

1–5