Housekeeping Management

Housekeeping management is the operational management function responsible for organizing, directing, and supervising housekeeping personnel and resources to maintain established standards of cleanliness, hygiene, and guest satisfaction in hospitality establishments.

180

Publications

5.1K

Citations

410

Authors

209

Institutions

Publications per year

2017–2026

Variants

Housekeeping Administration

Parents

Hospitality Management

Children

Bed MakingCleaning Chemicals ManagementCost ControlDeep Cleaning ProceduresEquipment ManagementGuest Room Cleaning ProceduresHousekeeping BudgetingHousekeeping OperationsHousekeeping OrganizationHousekeeping Safety

Publications

180

A Room with a Viewpoint Revisited: Descriptive Norms and Hotel Guests' Towel Reuse Behavior

Gerd Bohner, Lena E. Schlüter · PLoS ONE · 2014 · 127 citations · Full text

Management, Hospitality Management, Psychology +13

Abusive supervision and frontline employees' service performance

Zhaoquan Jian, Ho Kwong Kwan, Qiu Qian et al. · Service Industries Journal · 2011 · 118 citations

Management, Hospitality Management, Organizational Behavior +9

Turnover Begets Turnover

Nicholas G. Castle · The Gerontologist · 2005 · 116 citations · Full text

Management, Nursing Administration, Geriatric Nursing +16

‘Light’ and ‘heavy’ work in the housekeeping service of a hospital

Karen Messing, Céline Chatigny, Julie Courville · Applied Ergonomics · 1998 · 104 citations

Management, Hospitality Management, Hospital Administration +9

Further Examination of the Influence of Caregiver Staffing Levels on Nursing Home Quality

Nicholas G. Castle, John Engberg · The Gerontologist · 2008 · 97 citations · Full text

Management, Nursing Administration, Housekeeping Management +13

1–5 of 180

Authors

410

NG
Nicholas G. Castle
University of Pittsburgh, United States
3 publications · 286 citations
3
h-index
SS
Stevo Stević
Serbian Academy of Sciences and Arts, Serbia
3 publications · 150 citations
3
h-index
JS
Jorma Saari
Finnish Institute of Occupational Health, Finland
3 publications · 131 citations
3
h-index
RM
Rina Mary Mazza
University of Calabria, Italy
2 publications · 71 citations
2
h-index
MP
Mahesh Pophaley
Devi Ahilya Vishwavidyalaya, India
2 publications · 34 citations
2
h-index

1–5 of 410

Institutions

209

1–8 of 209

Venues

International Journal of Contemporary Hospitality Management
4 publications · 161 citations
4
h-index
Proceedings of the American Mathematical Society
PROC · 4 publications · 125 citations
4
h-index
Journal of Human Resources in Hospitality & Tourism
3 publications · 87 citations
3
h-index
Worldwide Hospitality and Tourism Themes
WHATT · 3 publications · 71 citations
3
h-index
BMJ
3 publications · 70 citations
3
h-index

1–5

See also Housekeeping Management
Core Methods	Operational Planning Operational Scheduling Resource-constrained Capacity Allocation Inspection Computer Vision Preventive Maintenance Predictive Maintenance Computerized Maintenance Management System Integration
Quality Standards	5S System
Performance Metrics	Revenue Per Available Room Analysis Resource Utilization Guest Satisfaction Management Workforce Productivity Analytics Task Completion Rate Service Latency Cost Efficiency
Resource Planning	Equipment Utilization Optimization Inventory Surveillance Procurement Mixed-integer Programming Task Scheduling Linear Programming Markov Processes