Concepedia

Cross-industry Benchmarking

Cross-Industry Benchmarking is a benchmarking approach that involves comparing processes, practices, or performance metrics across different industries to identify innovative solutions and best practices outside one's own sector.

23

Publications

2K

Citations

53

Authors

31

Institutions

Publications per year

2017–2026

2

Variants

Generic Benchmarking

Parents

Publications

23

Understanding Psychological Safety in Health Care and Education Organizations: A Comparative Perspective

Amy C. Edmondson, Monica C. Higgins, Sara J. Singer et al. · Research in Human Development · 2016 · 347 citations

, , +11

The drivers of customer satisfaction and loyalty: Cross-industry findings from Denmark

Anne Martensen, Lars Grønholdt, Kai Kristensen · Total Quality Management · 2000 · 249 citations

, , +11

Project management and its effects on project success: Cross-country and cross-industry comparisons

Marly Monteiro de Carvalho, Leandro Alves Patah, Diógenes de Souza Bido · International Journal of Project Management · 2015 · 238 citations

, , +16

A cross‐industry comparison of customer satisfaction

G. Ronald Gilbert, Cleopatra Veloutsou · Journal of Services Marketing · 2006 · 216 citations

, , +13

Industry-centric benchmarking of information technology benefits, costs and risks for small-to-medium sized enterprises in construction

Peter E.D. Love, Zahir Irani, David J. Edwards · Automation in Construction · 2004 · 143 citations

, , +12

1–5 of 23

Authors

53

  1. ZI
    Zahir Irani

    Brunel University of London, United Kingdom

    1 publications · 143 citations

    1

    h-index

  2. JS
    James S. Pennypacker

    The University of Texas at San Antonio, United States

    1 publications · 137 citations

    1

    h-index

  3. SN
    Stelios N. Marcoulis

    City, University of London, United Kingdom

    1 publications · 18 citations

    1

    h-index

  4. ID
    Isabelle Dostaler

    Concordia University, Canada

    1 publications · 54 citations

    1

    h-index

  5. AC
    Amy C. Edmondson

    Harvard University, United States

    1 publications · 347 citations

    1

    h-index

1–5 of 53

Institutions

31

  1. Aarhus University

    Aarhus, Denmark

    1 h-index

    1 publications

    249 citations

  2. Brunel University of London

    London, United Kingdom

    1 h-index

    1 publications

    143 citations

  3. Stanford University

    Stanford, United States

    1 h-index

    2 publications

    50 citations

  4. University of Bradford

    Bradford, United Kingdom

    1 h-index

    1 publications

    22 citations

  5. Florida International University

    Miami, United States

    1 h-index

    1 publications

    216 citations

  6. Portland State University

    Portland, United States

    1 h-index

    3 publications

    126 citations

  7. International Institute for Management Development

    Lausanne, Switzerland

    1 h-index

    1 publications

    73 citations

  8. Edith Cowan University

    Perth, Australia

    1 h-index

    1 publications

    143 citations

1–8 of 31

Venues

  1. Choice Reviews Online

    CRO · 2 publications · 68 citations

    2

    h-index

  2. International Journal of Project Management

    1 publications · 238 citations

    1

    h-index

  3. RePEc: Research Papers in Economics

    Repository · 1 publications · 92 citations

    1

    h-index

  4. Marketing Letters

    1 publications · 23 citations

    1

    h-index

  5. 1

    h-index

1–5