Concepedia

Complaint Intake

Complaint Intake is a formal administrative process within investigative systems that serves as the initial, structured mechanism for receiving, documenting, and assessing allegations or grievances prior to further investigation or disposition.

21

Publications

768

Citations

52

Authors

30

Institutions

Publications per year

2017–2026

5

Parents

Children

Publications

21

Adversarial and Inquisitorial Models of Civil Procedure

JA Jolowicz · International and Comparative Law Quarterly · 2003 · 111 citations

, , +8

A content analysis of outcomes and responsibilities for consumer complaints to third-party organizations

Debbie Thorne LeClair, Robert C. Erffmeyer · Journal of Business Research · 2003 · 83 citations

, , +16

On the importance of complaint handling design: a multi-level analysis of the impact in specific complaint situations

Christian Homburg, Andreas Fürst, Nicole Koschate · Journal of the Academy of Marketing Science · 2009 · 82 citations

, , +13

Analysis of complaints lodged by patients attending Victorian hospitals, 1997–2001

David Taylor, Rory Wolfe, Peter Cameron · The Medical Journal of Australia · 2004 · 79 citations

, , +10

Complaint management using the extended 8D-method along the automotive supply chain

Bernd‐Arno Behrens, Ingo Wilde, Manfred Hoffmann · Production Engineering · 2007 · 63 citations

, , +14

1–5 of 21

Authors

52

  1. GM
    Gerald Medoff

    Washington University in St. Louis, United States

    1 publications · 27 citations

    1

    h-index

  2. MS
    Merlin Stone

    IBM (United States), United States

    1 publications · 35 citations

    1

    h-index

  3. DO
    Dong‐Geun Oh

    Keimyung University, South Korea

    1 publications · 23 citations

    1

    h-index

  4. SN
    Shalini Nath Tripathi

    Jaipuria Institute of Management, India

    1 publications · 21 citations

    1

    h-index

  5. DB
    Diana Bose

    Barnes-Jewish Hospital, United States

    1 publications · 27 citations

    1

    h-index

1–5 of 52

Institutions

30

  1. Diyarbakır Askeri Hastanesi

    Diyarbakır, Turkey

    1 h-index

    1 publications

    28 citations

  2. Framework

    Nottingham, United Kingdom

    1 h-index

    1 publications

    35 citations

  3. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    1 h-index

    2 publications

    46 citations

  4. Monash University

    Melbourne, Australia

    1 h-index

    1 publications

    79 citations

  5. Columbia University Irving Medical Center

    New York, United States

    1 h-index

    1 publications

    14 citations

  6. Hackensack Meridian Health

    Edison, United States

    1 h-index

    2 publications

    28 citations

  7. BJC HealthCare

    St Louis, United States

    1 h-index

    1 publications

    27 citations

  8. Friedrich-Alexander-Universität Erlangen-Nürnberg

    Erlangen, Germany

    1 h-index

    2 publications

    164 citations

1–8 of 30

Venues

  1. Production Engineering

    1 publications · 63 citations

    1

    h-index

  2. PubMed

    Repository · 1 publications · 20 citations

    1

    h-index

  3. 1

    h-index

  4. Journal of Retailing and Consumer Services

    1 publications · 34 citations

    1

    h-index

  5. The American Journal of Emergency Medicine

    AJEM · 1 publications · 14 citations

    1

    h-index

1–5