Concepedia
Statistics
Publications
5
Citations
1.9K
H-Index
Active since
2005
Affiliations
University of Mannheim(Current)
The University of Texas at Austin
Friedrich-Alexander-Universität Erlangen-Nürnberg
Nicole Koschate is an author at University of Mannheim specializing in customer satisfaction, consumer behavior, and marketing.
Publications per year
2005–2009
Do Satisfied Customers Really Pay More? A Study of the Relationship between Customer Satisfaction and Willingness to Pay
Christian Homburg, Nicole Koschate, Wayne D. Hoyer · Journal of Marketing · 2005 · 1.2K citations
Business, Marketing, Marketing Management +16
The Role of Cognition and Affect in the Formation of Customer Satisfaction: A Dynamic Perspective
Christian Homburg, Nicole Koschate, Wayne D. Hoyer · Journal of Marketing · 2006 · 364 citations
Business, Marketing, Psychology +12
Christian Homburg, Nicole Koschate, Wayne D. Hoyer · Journal of Marketing · 2006 · 212 citations
On the importance of complaint handling design: a multi-level analysis of the impact in specific complaint situations
Christian Homburg, Andreas Fürst, Nicole Koschate · Journal of the Academy of Marketing Science · 2009 · 82 citations
Management, Management Information Systems, Job Design +13
How price increases affect future purchases: The role of mental budgeting, income, and framing
Christian Homburg, Nicole Koschate, Dirk Totzek · Psychology and Marketing · 2009 · 52 citations
Social Sciences, Marketing, Psychology +11
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