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Complaint management using the extended 8D-method along the automotive supply chain
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2007
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Customer SatisfactionEngineeringComplaint ManagementBehavioral Operation ManagementOperations ResearchOperational ManagementManagementSystems EngineeringLogisticsSupply ChainQuantitative ManagementExtended 8D-methodQuality ControlSupply Chain ManagementMarketingSupply ManagementQuality AssuranceAutomotive Supply ChainBusiness
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