Concepedia

Robert E. Widing

RE

23

Publications

1.8K

Citations

18

H-Index

1991

Active since

Affiliations

The University of Melbourne(Current)

Macquarie University

University of Missouri–Kansas City

Case Western Reserve University

Louisiana Tech University

Robert E. Widing is an author at The University of Melbourne specializing in management, marketing, and business.

Top concepts

MarketingManagementBusinessCustomer SatisfactionConsumer ResearchOrganizational BehaviorInteractive MarketingBusiness StrategyConsumer BehaviorMarketing Management

Publications per year

1991–2017

23

Publications

23

The Influence of the Market Orientation of the Firm on Sales Force Behavior and Attitudes

Judy A. Siguaw, Gene Brown, Robert E. Widing · Journal of Marketing Research · 1994 · 413 citations

The Antecedents and Consequences of Market Orientation in Australia

Sue Pulendran, Richard Speed, Robert E. Widing · Australian Journal of Management · 2000 · 212 citations

Market Orientation, International Marketing, Kohli Findings +10

Marketing planning, market orientation and business performance

Sue Pulendran, Richard Speed, Robert E. Widing · European Journal of Marketing · 2003 · 148 citations

Independent Activity, Customer Satisfaction, Business Performance +9

Customer evaluation of retail salespeople utilizing the SOCO scale: A replication, extension, and application

Gene Brown, Robert E. Widing, Ronald L. Coulter · Journal of the Academy of Marketing Science · 1991 · 116 citations

Customer Experience, Customer Satisfaction, Retail Salespeople +11

What Occurs Once Consumers Complain? A Theoretical Model for Understanding Satisfaction/ Dissatisfaction Outcomes of Complaint Responses

Jagdip Singh, Robert E. Widing · European Journal of Marketing · 1991 · 108 citations

Customer Satisfaction, Behavioral Decision Making, Consumers Complain +18

Rows per page

1–5 of 23