Jean Philippe

Service encounter dimensions ‐ a dyadic perspective: Measuring the dimensions of service encounters as perceived by customers and personnel

Jean‐Louis Chandon, Pierre‐Yves Léo, Jean Philippe · International Journal of Service Industry Management · 1997 · 207 citations

Management, Quality Management, Customer Relationship Management +13

Dynamic Access Control Policy based on Blockchain and Machine Learning for the Internet of Things

Aissam Outchakoucht, Hamza Es-Samaali, Jean Philippe · International Journal of Advanced Computer Science and Applications · 2017 · 188 citations · Full text

Computing, Computer Science, Cybersecurity +16

Comparison of Intact, Midregion, and Carboxy Terminal Assays of Parathyroid Hormone for the Diagnosis of Bone Disease in Hemodialyzed Patients

M. Cohen Solal, Jean‐Luc Sebert, B Boudailliez et al. · The Journal of Clinical Endocrinology & Metabolism · 1991 · 159 citations

Medicine, Endocrinology, Nephrology +16

Factors influencing consumer behaviour towards store brands: evidence from the French market

Mbaye Fall Diallo, Jean‐Louis Chandon, Gérard Cliquet et al. · International Journal of Retail & Distribution Management · 2013 · 119 citations

Business, Marketing, Marketing Management +17

Service encounter in multi-channel distribution context: virtual and face-to-face interactions and consumer satisfaction

Anne Marianne Seck, Jean Philippe · Service Industries Journal · 2011 · 100 citations

Business, Marketing, Marketing Management +17