Concepedia

Luiz A. Moutinho

LA

Statistics

Publications

5

Citations

250

H-Index

5

Active since

1996

Affiliations

Cardiff University(Current)

University of Glasgow

Luiz A. Moutinho is an author at Cardiff University specializing in business, marketing management, and customer satisfaction.

Publications per year

1996–2016

5

Publications

5

Measuring transaction‐specific satisfaction in services

Cleopatra Veloutsou, G. Ronald Gilbert, Luiz A. Moutinho et al. · European Journal of Marketing · 2005 · 103 citations

Business, Marketing, Marketing Management +11

ESTIMATING CONSUMER SATISFACTION: OLS VERSUS ORDERED PROBABILITY MODELS

Michael J. Peel, Mark M.H. Goode, Luiz A. Moutinho · International Journal of Commerce and Management · 1998 · 56 citations

Business, Marketing, Marketing Management +14

Structural equation modelling of overall satisfaction and full use of services for ATMs

Mark M.H. Goode, Luiz A. Moutinho, Charles S. Chien · International Journal of Bank Marketing · 1996 · 43 citations

Business, Marketing, Marketing Management +16

Critical factors in consumer supermarket shopping behaviour: a neural network approach

Luiz A. Moutinho, Fiona M. Davies, Mark M.H. Goode et al. · Journal of Consumer Behaviour · 2001 · 34 citations

Business, Marketing, Marketing Management +17

WHAT WILL FUTURE BRING FOR TOURISM AND TRAVEL?

Luiz A. Moutinho · DergiPark (Istanbul University) · 2016 · 14 citations · Full text

Management, Hospitality Management, Tourism Management +12

1–5 of 5