Mark M.H. Goode - Concepedia

Author

Mark M.H. Goode

Also Known As

Goode, M., M Goode, Mark Goode, Mark M H Goode, Mark M. Goode, Mark M. H. Goode, Mark M.H Goode, Mark M.H. Goode, Mark. M. H. Goode

Publications

3.8K

Citations

H-Index

118

Concepts

All Affiliations

Cardiff University Swansea University University of Wales University of Glasgow Cardiff Metropolitan University

About

Mark M.H. Goode is an author at Cardiff University specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	21	21	3.4K
2	Management	20	21	3.4K
3	Arts	2	2	64
4	Engineering	2	2	45
5	Health Sciences	2	2	124

Mark M.H. Goode

Publications

3.7K

Citations

H-Index

Page 1

	Year	Citations
The four levels of loyalty and the pivotal role of trust: a study of online service dynamics Lloyd C. Harris, Mark M.H. Goode Journal of Retailing Trust MetricCustomer SatisfactionOnline Service DynamicsService ResearchInteractive Marketing	2004	1.4K
Online servicescapes, trust, and purchase intentions Lloyd C. Harris, Mark M.H. Goode Journal of Services Marketing Service ProviderCustomer SatisfactionOnline EnvironmentsDigital MarketingOnline Servicescape	2010	507
Consumers and brands: a study of the impact of self‐image congruence on brand preference and satisfaction Ahmad Jamal, Mark M.H. Goode Marketing Intelligence & Planning Customer SatisfactionConsumer UncertaintyConsumer ResearchBrand StrategyBrand Loyalty	2001	404
Measuring customer satisfaction in the fast food industry: a cross‐national approach G. Ronald Gilbert, Cleopatra Veloutsou, Mark M.H. Goode, Journal of Services Marketing Customer SatisfactionCross-cultural MarketingBusiness CultureInternational MarketingConsumer Research	2004	235
Online behavioural intentions: an empirical investigation of antecedents and moderators Mark M.H. Goode, Lloyd C. Harris European Journal of Marketing	2007	139
Perceived risk and Chinese consumers' internet banking services adoption Anita Lifen Zhao, Stuart Hanmer‐Lloyd, Philippa Ward, International Journal of Bank Marketing Consumer UncertaintyDigital MarketingInternet Banking ServicesConsumer ResearchOnline Customer Behavior	2008	128
Measuring transaction‐specific satisfaction in services Cleopatra Veloutsou, G. Ronald Gilbert, Luiz A. Moutinho, European Journal of Marketing Customer SatisfactionCross-cultural MarketingInternational MarketingFood CustomersConsumer Research	2005	103
Consumers' product evaluation: a study of the primary evaluative criteria in the precious jewellery market in the UK Ahmad Jamal, Mark M.H. Goode Journal of Consumer Behaviour Customer SatisfactionConsumer UncertaintySubjective AttributesConsumer ResearchBrand Strategy	2001	76
The effects of free banking on overall satisfaction: the useof automated teller machines Mark M.H. Goode, Luiz Moutinho International Journal of Bank Marketing	1995	64
ESTIMATING CONSUMER SATISFACTION: OLS VERSUS ORDERED PROBABILITY MODELS Michael J. Peel, Mark M.H. Goode, Luiz A. Moutinho International Journal of Commerce and Management Marketing AnalyticsCustomer SatisfactionConsumer ResearchBusiness AnalyticsChoice Model	1998	56

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