Concepedia

David H. Wong

DH

Statistics

Publications

3

Citations

247

H-Index

3

Active since

2008

Affiliations

Curtin University(Current)

David H. Wong is an author at Curtin University specializing in management, service quality, and general business.

Top concepts

ManagementBusinessMarketingE-businessService QualityGeneral BusinessConsumer BehaviorConsumer ResearchDigital MarketingCustomer Satisfaction

Publications per year

2008–2012

3

Publications

3

Offline and online banking – where to draw the line when building trust in e‐banking?

Kenneth Yap, David H. Wong, Claire Loh et al. · International Journal of Bank Marketing · 2010 · 148 citations

Customer Satisfaction, Consumer Uncertainty, Online Banking – +25

Re‐examining traditional service quality in an e‐banking era

David H. Wong, Nexhmi Rexha, Ian Phau · International Journal of Bank Marketing · 2008 · 77 citations · Full text

Customer Satisfaction, Service Quality Dimensions, Service Quality +14

Reflections on student‐university interactions for next generation learning

David H. Wong · Asia Pacific Journal of Marketing and Logistics · 2012 · 22 citations · Full text

E-learning, Service‐dominant Logic Perspective, Education +20

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