Hayeon Choi

Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic

Chanmi Hong, Hayeon Choi, Eun-Kyong Choi et al. · Journal of Hospitality and Tourism Management · 2021 · 235 citations · Full text

Business, Marketing, Marketing Management +14

Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data

Hyun-Jeong Ban, Hayeon Choi, Eun-Kyong Choi et al. · Sustainability · 2019 · 88 citations · Full text

Business, Hospitality Management, Marketing +17

Understanding vegetarian customers: the effects of restaurant attributes on customer satisfaction and behavioral intentions

Hayeon Choi, Hyun-Woo Joung, Eun-Kyong Choi et al. · Journal of Foodservice Business Research · 2021 · 52 citations

Business, Hospitality Management, Marketing +17

Understanding food truck customers: Selection attributes and customer segmentation

Hayeon Choi, Eun-Kyong Choi, Borham Yoon et al. · International Journal of Hospitality Management · 2020 · 30 citations

Business, Marketing, Marketing Management +16

Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth

Chanmi Hong, Hayeon Choi, Eun-Kyong Choi et al. · Journal of Hospitality Marketing & Management · 2025 · 20 citations

Business, Marketing, Marketing Management +15