Chanmi Hong

Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic

Chanmi Hong, Hayeon Choi, Eun-Kyong Choi et al. · Journal of Hospitality and Tourism Management · 2021 · 235 citations · Full text

Business, Marketing, Marketing Management +14

Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency

Chanmi Hong, Eun-Kyong Choi, Hyun-Woo Joung · Journal of Hospitality and Tourism Management · 2022 · 81 citations

Business, Marketing, Marketing Management +16

The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service

Chanmi Hong, Eun-Kyong Choi, Hyun-Woo Joung et al. · Journal of Hospitality and Tourism Technology · 2023 · 36 citations

Business, Marketing, Robotics Engineering +17

Hospitality and tourism management student satisfaction with their majors and career readiness amid the COVID-19 pandemic

Chanmi Hong, Inna Soifer, Harold Lee et al. · Journal of Hospitality Leisure Sport & Tourism Education · 2023 · 28 citations · Full text

Management, Higher Education, Hospitality Management +11

Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth

Chanmi Hong, Hayeon Choi, Eun-Kyong Choi et al. · Journal of Hospitality Marketing & Management · 2025 · 20 citations

Business, Marketing, Marketing Management +15