Lindsay R.L. Larson

Fear During Natural Disaster: Its Impact on Perceptions of Shopping Convenience and Shopping Behavior

Lindsay R.L. Larson, Hyunju Shin · Services Marketing Quarterly · 2018 · 91 citations

Customer Experience, Customer Satisfaction, Engineering +21

The bright and dark sides of humorous response to online customer complaint

Hyunju Shin, Lindsay R.L. Larson · European Journal of Marketing · 2020 · 57 citations

Customer Experience, Customer Satisfaction, Digital Marketing +20

Taking off the Blinders: A Comparative Study of University Students’ Changing Perceptions of Gender Discrimination in the Workplace From 2006 to 2013

Stephanie Sipe, Lindsay R.L. Larson, Britton McKay et al. · Academy of Management Learning and Education · 2015 · 33 citations

Gendered Perception, Gender Justice, Discrimination +16

A Multi-Method Exploration of the Relationship between Knowledge and Risk: The Impact on Millennials’ Retirement Investment Decisions

Lindsay R.L. Larson, Jacqueline K. Eastman, Dora E. Bock · The Journal of Marketing Theory and Practice · 2015 · 29 citations

eWOM Watchdogs: Ego‐Threatening Product Domains and the Policing of Positive Online Reviews

Lindsay R.L. Larson, Luther Trey Denton · Psychology and Marketing · 2014 · 20 citations

Consumer Uncertainty, Positive Online Reviews, Digital Marketing +25