J. Duncan Herrington

Effects of music in service environments: a field study

J. Duncan Herrington · Journal of Services Marketing · 1996 · 218 citations

Music, Customer Satisfaction, Traditional Service Environment +13

Shopper reactions to perceived time pressure

J. Duncan Herrington, Louis M. Capella · International Journal of Retail & Distribution Management · 1995 · 132 citations

Customer Satisfaction, Consumer Uncertainty, Behavioral Decision Making +16

Practical Applications of Music in Service Settings

J. Duncan Herrington, Louis M. Capella · Journal of Services Marketing · 1994 · 94 citations

Music, Behavioral Sciences, Musical Preferences +13

Comparing the Current Effects and Carryover of National-, Regional-, and Local-Sponsor Advertising

J. Duncan Herrington, William A. Dempsey · Journal of Advertising Research · 2005 · 32 citations

Targeted Advertising, Consumer Research, Brand Strategy +18

Quality and Pricing in the Hotel Industry

James A. Henley, Michael Cotter, J. Duncan Herrington · International Journal of Hospitality & Tourism Administration · 2004 · 26 citations

Customer Satisfaction, Hospitality Revenue Management, Consumer Research +18