Kalliopi Chatzipanagiotou

Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited

José Enrique Bigné Alcañiz, Kalliopi Chatzipanagiotou, Carla Ruíz Mafé · Journal of Business Research · 2020 · 298 citations

Behavioral Decision Making, Consumer Study, Consumer Research +17

The role of emotions and conflicting online reviews on consumers' purchase intentions

Carla Ruíz Mafé, Kalliopi Chatzipanagiotou, Rafael Currás Pérez · Journal of Business Research · 2018 · 170 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Digital Marketing +16

Store image attributes and customer satisfaction across different customer profiles within the supermarket sector in Greece

Prokopis K. Theodoridis, Kalliopi Chatzipanagiotou · European Journal of Marketing · 2009 · 167 citations

Customer Experience, Customer Satisfaction, Consumer Research +21

The Relationships of Customer-Perceived Value, Satisfaction, Loyalty and Behavioral Intentions

Spiros Gounaris, Nektarios Tzempelikos, Kalliopi Chatzipanagiotou · Journal of Relationship Marketing · 2007 · 165 citations

Customer Experience, Customer Satisfaction, Marketing Literature +11

Decoding the complexity of the consumer-based brand equity process

Kalliopi Chatzipanagiotou, Cleopatra Veloutsou, George Christodoulides · Journal of Business Research · 2016 · 130 citations

Marketing, Management, Business +5