Robert J. Bush

Understanding Customer Quality Requirements

Eric Hansen, Robert J. Bush · Industrial Marketing Management · 1999 · 148 citations

Customer Satisfaction, Service Quality, Business +4

Developing a Behavior-Based Scale to Assess Retail Salesperson Performance

Joe F. Hair, Robert J. Bush, Alan J. Bush · Journal of Retailing · 1990 · 68 citations

Customer Satisfaction, Management, Consumer Research +4

Changing Strategies in Mature Industries: a Case Study

Robert J. Bush, Steven A. Sinclair · Journal of Business and Industrial Marketing · 1992 · 34 citations

Manufacturing Strategy, Economics, Management +14

Eastern National Forests: Managing for Nontimber Products

James L. Chamberlain, Robert J. Bush, A.L. Hammett et al. · Journal of Forestry · 2002 · 32 citations · Full text

A Multivariate Model and Analysis of Competitive Strategy in the U.S. Hardwood Lumber Industry

Robert J. Bush, Steven A. Sinclair · Forest Science · 1991 · 29 citations