John E. Timmerman

Service orientation and performance: an organizational perspective

Richard S. Lytle, John E. Timmerman · Journal of Services Marketing · 2006 · 263 citations

Customer Satisfaction, Service Excellence, Human Resource Management +18

Choosing between Globalization and Localization as A Strategic Thrust for Your International Marketing Effort

Sangeeta Ramarapu, John E. Timmerman, Narender ”Nari” K. Ramarapu · The Journal of Marketing Theory and Practice · 1999 · 45 citations

International Marketing, Internationalization, International Business Strategy +23

Lessons Learned from Lessons Learned: The Fit between Online Education "Best Practices" and Small School Reality

Al S. Lovvorn, Michael M. Barth, Franklin R. Morris et al. · Online journal of distance learning administration · 2009 · 12 citations

Teacher Education, Online Best Practices, E-learning +12

Creation of Exercises for Team-Based Learning in Business.

John E. Timmerman, Richard Morris · International journal on teaching and learning in higher education · 2015 · 11 citations