Concepedia

Linda C. Ueltschy

LC

10

Publications

1.1K

Citations

10

H-Index

1997

Active since

Affiliations

Bowling Green State University(Current)

Concordia University

College of Business Administration

Kent State University

Brock University

Linda C. Ueltschy is an author at Bowling Green State University specializing in marketing, management, and business.

Top concepts

MarketingManagementCultureBusinessConsumer ResearchService QualityConsumer BehaviorCustomer SatisfactionInteractive MarketingMarketing Communication

Publications per year

1997–2013

10

Publications

10

Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture

Michel Laroche, Linda C. Ueltschy, Shuzo Abe et al. · Journal of International Marketing · 2004 · 280 citations

Total Quality Management, Customer Satisfaction, Quality Of Life +16

Service quality and satisfaction: an international comparison of professional services perceptions

Linda C. Ueltschy, Michel Laroche, Axel Eggert et al. · Journal of Services Marketing · 2007 · 188 citations

Total Quality Management, Customer Satisfaction, Consumer Research +23

An Exploratory Study of Integrating Interactive Technology into the Marketing Curriculum

Linda C. Ueltschy · Journal of Marketing Education · 2001 · 120 citations

Exploratory Study, Digital Marketing, Interactive Technology +17

The influence of culture, emotions, intangibility, and atmospheric cues on online behavior

Ebrahim Mazaheri, Marie-Odile Richard, Michel Laroche et al. · Journal of Business Research · 2013 · 113 citations

User Perception, Human Communication, Interpersonal Communication +15

Cultural Sensitivity to Satisfaction and Service Quality Measures

Linda C. Ueltschy, Robert F. Krampf · The Journal of Marketing Theory and Practice · 2001 · 89 citations

Total Quality Management, Customer Satisfaction, Ethnicity +18

Rows per page

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