Sampath Kumar Ranganathan

Determinants of charitable donation intentions: a structural equation model

Sampath Kumar Ranganathan, Walter Hodges Henley · International Journal of Nonprofit and Voluntary Sector Marketing · 2007 · 248 citations

Behavioral Decision Making, Religiosity, Social Influence +19

Implementing total quality management with a focus on enhancing customer satisfaction

Satish Mehra, Sampath Kumar Ranganathan · International Journal of Quality & Reliability Management · 2008 · 129 citations

Total Quality Management, Customer Satisfaction, Quality Assurance +13

Affective and cognitive antecedents of customer loyalty towards e-mail service providers

Sampath Kumar Ranganathan, Vivek Madupu, Sandipan Sen et al. · Journal of Services Marketing · 2013 · 81 citations

Customer Experience, Customer Satisfaction, Cognitive Antecedents +25

The Effects of Symbol Product Relevance and Religiosity on Consumer Perceptions of Christian Symbols in Advertising

Walter Hodges Henley, Melodie Philhours, Sampath Kumar Ranganathan et al. · Journal of Current Issues & Research in Advertising · 2009 · 50 citations

Religiosity, Consumer Research, Consumer Attitude +19

Supplier partnerships, information quality, supply chain flexibility, supply chain integration and organisational performance: the Indian story

N. Vivek, Sandipan Sen, Katrina Savitskie et al. · International Journal of Integrated Supply Management · 2011 · 19 citations

Total Quality Management, Supply Chain Integration, Supply Chain Performance +15