33
Publications
1.8K
Citations
23
H-Index
1998
Active since
Christina Kwai Choi Lee is an author at Monash University Malaysia specializing in marketing, management, and consumer research.
Top concepts
MarketingManagementConsumer ResearchSocial SciencesBusinessSociologyConsumer BehaviorCultureEducationBehavioral Decision Making
Publications per year
1998–2021
33
33
Back From the Brink: Why Customers Stay
Mark Colgate, Vicky Thuy-Uyen Tong, Christina Kwai Choi Lee et al. · Journal of Service Research · 2007 · 109 citations
Service Provider, Customer Satisfaction, Customer Experience +15
Rows per page
1–5 of 33