Chih‐Hsun Chuang

STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS

Chih‐Hsun Chuang, Hui Liao · Personnel Psychology · 2010 · 567 citations

Management, Human Resource Management, Strategic Management +11

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

Kaifeng Jiang, Chih‐Hsun Chuang, Yu‐Ching Chiao · Journal of Applied Psychology · 2014 · 167 citations

Management, Leadership, Organizational Behavior +13

Constructing factors related to worker retention

Ing‐Chung Huang, Hao‐Chieh Lin, Chih‐Hsun Chuang · International Journal of Manpower · 2006 · 105 citations

Management, Human Resource Management, Organizational Behavior +15

Human resource management practices and organizational social capital: The role of industrial characteristics

Chih‐Hsun Chuang, Chih‐Hsun Chuang, Shyh‐Jer Chen · Journal of Business Research · 2012 · 98 citations

Management, Human Resource Management, Organization Studies +12

Individual differences, psychological contract breach, and organizational citizenship behavior: A moderated mediation study

Chih‐Ting Shih, Chih‐Hsun Chuang · Asia Pacific Journal of Management · 2012 · 64 citations

Management, Organizational Behavior, Social Psychology +13