Concepedia

Ricardo Teixeira Veiga

RT

12

Publications

414

Citations

11

H-Index

2005

Active since

Affiliations

Universidade Federal de Minas Gerais(Current)

Universidade Federal dos Vales do Jequitinhonha e Mucuri

Universidade Federal do Rio Grande do Sul

Universidade do Vale do Rio dos Sinos

Universidade Estadual de Maringá

Ricardo Teixeira Veiga is an author at Universidade Federal de Minas Gerais specializing in consumer research, management, and marketing.

ORCID

Top concepts

Publications per year

2005–2024

12

Publications

12

Consumer reaction to service failure and recovery: the moderating role of attitude toward complaining

Celso Augusto de Matos, Carlos Alberto Vargas Rossi, Ricardo Teixeira Veiga et al. · Journal of Services Marketing · 2009 · 176 citations

, , +16

Behavioural responses to service encounter involving failure and recovery: the influence of contextual factors

Celso Augusto de Matos, Valter Afonso Vieira, Ricardo Teixeira Veiga · Service Industries Journal · 2011 · 41 citations

, , +20

Relationship marketing in supply chain: an empirical analysis in the Brazilian service sector

Valter Afonso Vieira, Plínio Rafael Reis Monteiro, Ricardo Teixeira Veiga · Journal of Business and Industrial Marketing · 2011 · 31 citations

, , +17

Development of a short form of the Brazilian Parental-Caregiver Perceptions Questionnaire using exploratory and confirmatory factor analysis

Daniela Goursand, Meire Coelho Ferreira, Isabela Almeida Pordeus et al. · Quality of Life Research · 2012 · 30 citations

, , +9

Structural Equation Modeling with LISREL: An Initial Vision

Naresh K. Malhotra, Evandro Luiz Lopes, Ricardo Teixeira Veiga · SSRN Electronic Journal · 2014 · 27 citations · Full text

, , +3

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