Concepedia

Chi-Ting Chen

CC

4

Publications

108

Citations

4

H-Index

2016

Active since

Affiliations

Ming Chuan University(Current)

National Pingtung University of Science and Technology

Khon Kaen University

Chi-Ting Chen is an author at Ming Chuan University specializing in hospitality industry, business, and social impact.

Top concepts

BusinessHospitality IndustryTourismBig DataCovid-19MarketingData MiningEngineeringHospitalityText Mining

Publications per year

2016–2022

4

Publications

4

Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Raksmey Sann, Pei‐Chun Lai, Shu‐Yi Liaw et al. · Sustainability · 2022 · 47 citations · Full text

Customer Satisfaction, Engineering, Customer Profiling +27

Review papers on eWOM: prospects for hospitality industry

Raksmey Sann, Pei‐Chun Lai, Chi-Ting Chen · Anatolia · 2020 · 34 citations

Crisis Adaptation in a Thai Community-Based Tourism Setting during the COVID-19 Pandemic: A Qualitative Phenomenological Approach

Raksmey Sann, Pei‐Chun Lai, Chi-Ting Chen · Sustainability · 2022 · 17 citations · Full text

Tourism Management, Tourism Performance, Tourism Supply +25

Factors affecting employee willingness to report customer feedback

Hsin‐Hui Hu, H. G. Parsa, Chi-Ting Chen et al. · Service Industries Journal · 2016 · 10 citations

Rows per page

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