Concepedia

Shu‐Yi Liaw

SL

13

Publications

365

Citations

11

H-Index

2001

Active since

Affiliations

National Pingtung University of Science and Technology(Current)

National Cheng Kung University

Khon Kaen University

Thai Nguyen University of Agriculture and Forestry

Ming Chuan University

Shu‐Yi Liaw is an author at National Pingtung University of Science and Technology specializing in business, management, and education.

Top concepts

BusinessManagementEducationCustomer SatisfactionMarketingEngineeringHospitalityData ScienceProductivityFactor Analysis

Publications per year

2001–2023

13

Publications

13

Effects of Pros and Cons of Applying Big Data Analytics to Consumers’ Responses in an E-Commerce Context

Thi Mai Le, Shu‐Yi Liaw · Sustainability · 2017 · 109 citations · Full text

Marketing Analytics, Engineering, Digital Marketing +21

Using an HRM pattern approach to examine the productivity of manufacturing firms – an empirical study

Liang‐Hsuan Chen, Shu‐Yi Liaw, Tzai‐Zang Lee · International Journal of Manpower · 2003 · 49 citations

Hrm Pattern Approach, Strategic Human Resources, Education +16

Predicting Online Complaining Behavior in the Hospitality Industry: Application of Big Data Analytics to Online Reviews

Raksmey Sann, Pei‐Chun Lai, Shu‐Yi Liaw et al. · Sustainability · 2022 · 47 citations · Full text

Customer Satisfaction, Engineering, Customer Profiling +27

Online complaining behavior: Does cultural background and hotel class matter?

Raksmey Sann, Pei‐Chun Lai, Shu‐Yi Liaw · Journal of Hospitality and Tourism Management · 2020 · 32 citations

Customer Satisfaction, Culture, Hotel Class Matter +11

Tourism competitiveness index of the Asia-Pacific region through consistency analysis

Jean-Luc Pradel Mathurin Augustin, Shu‐Yi Liaw · Asia Pacific Journal of Tourism Research · 2017 · 23 citations

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