Yonggui Wang

An integrated framework for customer value and customer‐relationship‐management performance: a customer‐based perspective from China

Yonggui Wang, Hing Po Lo, Renyong Chi et al. · Managing Service Quality · 2004 · 690 citations

Customer Experience, Customer Satisfaction, Service Quality +18

Deep learning-based model for detecting 2019 novel coronavirus pneumonia on high-resolution computed tomography

Jun Chen, Lianlian Wu, Jun Zhang et al. · Scientific Reports · 2020 · 446 citations · Full text

Computed Tomography, Engineering, Machine Learning +18

Marketing innovations during a global crisis: A study of China firms’ response to COVID-19

Yonggui Wang, Aoran Hong, Xia Li et al. · Journal of Business Research · 2020 · 443 citations · Full text

International Business Strategy, China Firms, International Business +11

An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry

Yonggui Wang, H. P. Lo, Yongheng Yang · Information Systems Frontiers · 2004 · 436 citations

Total Quality Management, Customer Satisfaction, Service Quality +10

Deep learning-based model for detecting 2019 novel coronavirus pneumonia on high-resolution computed tomography: a prospective study

Jun Chen, Lianlian Wu, Jun Zhang et al. · 2020 · 366 citations · Full text

Computed Tomography, Engineering, Machine Learning +19