Farnoosh Khodakarami

Exploring the role of customer relationship management (CRM) systems in customer knowledge creation

Farnoosh Khodakarami, Yolande E. Chan · Information & Management · 2013 · 313 citations

Customer Satisfaction, Relationship Marketing, Organizational Communication +12

Developing Donor Relationships: The Role of the Breadth of Giving

Farnoosh Khodakarami, J. Andrew Petersen, Rajkumar Venkatesan · Journal of Marketing · 2015 · 56 citations

Family Medicine, Organizations, Social Influence +17

Customer-based execution strategy in a global digital economy

J. Andrew Petersen, Brianna JeeWon Paulich, Farnoosh Khodakarami et al. · International Journal of Research in Marketing · 2021 · 30 citations

Electronic Marketplace, Customer Satisfaction, Customer-based Execution Strategy +4

Evaluation of statistical approaches for association testing in noisy drug screening data

Petr Smirnov, Ian C. P. Smith, Zhaleh Safikhani et al. · BMC Bioinformatics · 2022 · 17 citations · Full text

Customer behavior across competitive loyalty programs

Farnoosh Khodakarami, J. Andrew Petersen, Rajkumar Venkatesan · Journal of the Academy of Marketing Science · 2023 · 13 citations · Full text

Customer Satisfaction, Customer Behavior, Management +7