Concepedia

Jenny S.Y. Lee

JS

Statistics

Publications

20

Citations

2.2K

H-Index

16

Active since

1996

Affiliations

City University of Hong Kong(Current)

Chinese University of Hong Kong

Hong Kong Metropolitan University

Hong Kong Polytechnic University

Jenny S.Y. Lee is an author at City University of Hong Kong specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingBusiness StrategyStrategic ManagementMarketing StrategyRelationship MarketingMarketing ManagementCustomer SatisfactionOrganizational Behavior

Publications per year

1996–2014

20

Publications

20

The effects of social capital and organizational innovativeness in different institutional contexts

Chung‐Leung Luk, Oliver H. M. Yau, Leo Y.M. Sin et al. · Journal of International Business Studies · 2008 · 279 citations

Different Institutional Contexts, Management, Business +5

The effect of relationship marketing orientation on business performance in a service‐oriented economy

Leo Y.M. Sin, Alan C. B. Tse, Oliver H. M. Yau et al. · Journal of Services Marketing · 2002 · 273 citations

Customer Satisfaction, Relationship Marketing, Service Strategy +12

Relationship marketing orientation: scale development and cross-cultural validation

Leo Y.M. Sin, Alan C. B. Tse, Oliver H. M. Yau et al. · Journal of Business Research · 2002 · 258 citations

Relationship Marketing, Intercultural Marketing, Management +3

The Effects of Attitudinal and Demographic Factors on Intention to Buy Pirated CDs: The Case of Chinese Consumers

Kenneth K. Kwong, Oliver H. M. Yau, Jenny S.Y. Lee et al. · Journal of Business Ethics · 2003 · 215 citations

Relationship marketing the Chinese way

Oliver H. M. Yau, Jenny S.Y. Lee, Raymond Chow et al. · Business Horizons · 2000 · 186 citations

Relationship Marketing, Management, Business +4

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