Concepedia

Ling Jiang

LJ

14

Publications

1.2K

Citations

12

H-Index

2010

Active since

Affiliations

Macau University of Science and Technology(Current)

City University of Hong Kong

China University of Mining and Technology

New Mexico State University

University of Central Oklahoma

Ling Jiang is an author at Macau University of Science and Technology specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchConsumer BehaviorInteractive MarketingDigital MarketingMarketing InsightsCustomer SatisfactionUser Experience

Publications per year

2010–2024

14

Publications

14

Measuring consumer perceptions of online shopping convenience

Ling Jiang, Zhilin Yang, Minjoon Jun · Journal of service management · 2013 · 531 citations

Customer Satisfaction, Digital Marketing, E-commerce +17

Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?

Ling Jiang, Minjoon Jun, Zhilin Yang · Service Business · 2015 · 209 citations

Customer Satisfaction, Business-to-business Research, Service Quality +9

When do formal control and trust matter? A context-based analysis of the effects on marketing channel relationships in China

Zhilin Yang, Chen Zhou, Ling Jiang · Industrial Marketing Management · 2010 · 140 citations

Relationship Marketing, Formal Control, Marketing Channel Relationships +11

Does ownership type matter for innovation? Evidence from China

Ling Jiang, David S. Waller, Shaohan Cai · Journal of Business Research · 2013 · 89 citations

Ownership Structure, Innovation Economics, Management +4

Managing relationships with power advantage buyers: The role of supplier initiated bonding tactics in long-term buyer–supplier collaborations

Yonggui Wang, Na Wang, Ling Jiang et al. · Journal of Business Research · 2016 · 57 citations

Negotiation, Supplier Relationship, Management +9

Rows per page

1–5 of 14