Concepedia

Sven Mikolon

SM

8

Publications

442

Citations

8

H-Index

2010

Active since

Affiliations

Imperial College London(Current)

Ruhr University Bochum

Pennsylvania State University

Sven Mikolon is an author at Imperial College London specializing in business, management, and marketing.

Top concepts

BusinessMarketingManagementOrganizational BehaviorBiasConsumer BehaviorConsumer ResearchGenderSociologyPsychology

Publications per year

2010–2021

8

Publications

8

Disentangling the Differential Roles of Warmth and Competence Judgments in Customer-Service Provider Relationships

Pascal Güntürkün, Till Haumann, Sven Mikolon · Journal of Service Research · 2020 · 133 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +21

The Complex Role of Complexity

Sven Mikolon, Anika Kolberg, Till Haumann et al. · Journal of Service Research · 2015 · 74 citations · Full text

Customer Satisfaction, Services Management, Technology Complexity +22

Don’t try harder: using customer inoculation to build resistance against service failures

Sven Mikolon, Benjamin Quaiser, Jan Wieseke · Journal of the Academy of Marketing Science · 2014 · 55 citations · Full text

Stigmatized Work and Stigmatized Workers

Glen E. Kreiner, Christine Anna Mihelcic, Sven Mikolon · Annual Review of Organizational Psychology and Organizational Behavior · 2021 · 54 citations

Stigmatization, Social Psychology, Stigma Dynamics +20

Cents of self: How and when self-signals influence consumer value derived from choices of green products

Darcie Julia Dixon, Sven Mikolon · International Journal of Research in Marketing · 2020 · 42 citations

Green Products, Behavioral Sciences, Green Marketing +11

Rows per page

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