Concepedia

Willemijn van Dolen

WV

Statistics

Publications

40

Citations

3.9K

H-Index

26

Active since

2001

Affiliations

University of Amsterdam(Current)

Maastricht University

University of British Columbia

Vrije Universiteit Amsterdam

Amsterdam University of Applied Sciences

Willemijn van Dolen is an author at University of Amsterdam specializing in marketing, business, and social sciences.

Publications per year

2001–2024

40

Publications

40

The influence of online store beliefs on consumer online impulse buying: A model and empirical application

Tibert Verhagen, Willemijn van Dolen · Information & Management · 2011 · 731 citations

Business, Marketing, Psychology +13

Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters

Tibert Verhagen, Jaap van Nes, Frans Feldberg et al. · Journal of Computer-Mediated Communication · 2014 · 391 citations · Full text

Social Sciences, Psychology, Social Psychology +17

What you Feel, Is what you like Influence of Message Appeals on Customer Engagement on Instagram

Robert Rietveld, Willemijn van Dolen, Masoud Mazloom et al. · Journal of Interactive Marketing · 2019 · 337 citations

Social Sciences, Communication, Marketing +14

Satisfaction with Online Commercial Group Chat: The Influence of Perceived Technology Attributes, Chat Group Characteristics, and Advisor Communication Style

Willemijn van Dolen, Pratibha A. Dabholkar, Ko de Ruyter · Journal of Retailing · 2007 · 234 citations

Social Sciences, Communication, Management Information Systems +14

Online purchase intentions: A multi-channel store image perspective

Tibert Verhagen, Willemijn van Dolen · Information & Management · 2009 · 226 citations

Business, Marketing, Marketing Management +14

1–5 of 40