Concepedia

Erdan Ma

EM

Statistics

Publications

3

Citations

66

H-Index

3

Active since

2016

Affiliations

Macau University of Science and Technology(Current)

Sun Yat-sen University

Erdan Ma is an author at Macau University of Science and Technology specializing in organizational behavior, customer satisfaction, and business.

Top concepts

Publications per year

2016–2019

3

Publications

3

Performance driven outcomes—the case of frontline employees in the hospitality sector

Catherine Prentice, Erdan Ma, IpKin Anthony Wong · Journal of Hospitality Marketing & Management · 2018 · 28 citations

When do satisfied employees become more committed? A multilevel investigation of the role of internal service climate

IpKin Anthony Wong, Erdan Ma, Suk Ha Grace Chan et al. · International Journal of Hospitality Management · 2019 · 28 citations

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Gambling motivation among tourists in Macau's casino resorts

Erdan Ma, Ivan Ka Wai Lai · Asia Pacific Journal of Tourism Research · 2016 · 10 citations

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