Concepedia
Statistics
Publications
87
Citations
7K
H-Index
42
Active since
2010
Affiliations
Griffith University(Current)
Swinburne University of Technology
University of Southern Queensland
Edith Cowan University
Macao Polytechnic University
Catherine Prentice is an author at Griffith University specializing in management, business, and marketing.
Top concepts
BusinessManagementMarketingCustomer SatisfactionConsumer ResearchPsychologyTourismService QualityHospitality ManagementConsumer Behavior
Publications per year
2010–2024
Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship
Evan J. Douglas, Dean A. Shepherd, Catherine Prentice · Journal of Business Venturing · 2019 · 480 citations · Full text
Entrepreneurial Phenomenon, Economics, Startup Ecosystem +8
The influence of tourism experience and well-being on place attachment
Sera Vada, Catherine Prentice, Aaron Hsiao · Journal of Retailing and Consumer Services · 2018 · 348 citations
Quality Of Life, Culture, Destination Marketing +6
Engaging and retaining customers with AI and employee service
Catherine Prentice, Mai Nguyen · Journal of Retailing and Consumer Services · 2020 · 329 citations · Full text
Customer Experience, Customer Satisfaction, Management +5
Emotional intelligence or artificial intelligence– an employee perspective
Catherine Prentice, Sérgio Dominique‐Ferreira, Xuequn Wang · Journal of Hospitality Marketing & Management · 2019 · 324 citations · Full text
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Catherine Prentice, Sérgio Dominique‐Ferreira, Xuequn Wang · Journal of Hospitality Marketing & Management · 2020 · 319 citations
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