Concepedia

Xuequn Wang

XW

77

Publications

5.5K

Citations

38

H-Index

2011

Active since

Affiliations

Murdoch University(Current)

Dongbei University of Finance and Economics

Edith Cowan University

West Texas A&M University

Griffith University

Xuequn Wang is an author at Murdoch University specializing in communication, management, and marketing.

Top concepts

ManagementCommunicationMarketingArtsBusinessSocial MediaConsumer ResearchSocial InfluenceSocial ComputingConsumer Behavior

Publications per year

2011–2024

77

Publications

77

Emotional intelligence or artificial intelligence– an employee perspective

Catherine Prentice, Sérgio Dominique‐Ferreira, Xuequn Wang · Journal of Hospitality Marketing & Management · 2019 · 324 citations · Full text

The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

Catherine Prentice, Sérgio Dominique‐Ferreira, Xuequn Wang · Journal of Hospitality Marketing & Management · 2020 · 319 citations

The influence of brand experience and service quality on customer engagement

Catherine Prentice, Xuequn Wang, Sandra María Correia Loureiro · Journal of Retailing and Consumer Services · 2019 · 282 citations

Customer Experience, Customer Satisfaction, Service Quality +10

Social commerce research: Definition, research themes and the trends

Xiaolin Lin, Yibai Li, Xuequn Wang · International Journal of Information Management · 2016 · 256 citations

Social Commerce Research, Social Technology, Business +4

Building E-Commerce Satisfaction and Boosting Sales: The Role of Social Commerce Trust and Its Antecedents

Xiaolin Lin, Xuequn Wang, Nick Hajli · International Journal of Electronic Commerce · 2019 · 249 citations

Customer Satisfaction, Business-to-business Research, Consumer Research +23

Rows per page

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