Concepedia

Raija Järvinen

RJ

Statistics

Publications

10

Citations

423

H-Index

10

Active since

1998

Affiliations

National Consumer Research Centre(Current)

Tampere University

University of Turku

Raija Järvinen is an author at National Consumer Research Centre specializing in business, retail management, and retail service management.

Publications per year

1998–2016

10

Publications

10

Content and measurement of productivity in the service sector

Ismo Vuorinen, Raija Järvinen, Uolevi Lehtinen · International Journal of Service Industry Management · 1998 · 136 citations

Management, Performance Management, Quality Management +17

Consumer trust in banking relationships in Europe

Raija Järvinen · International Journal of Bank Marketing · 2014 · 112 citations

Business, Finance, Bank Regulation +9

Reputation attributes in retailing services: managerial perspective

Raija Järvinen, Kati Suomi · Managing Service Quality · 2011 · 32 citations

Business, Marketing, Retail Management +10

Options of strategic decision making in services

Raija Järvinen, Uolevi Lehtinen, Ismo Vuorinen · European Journal of Marketing · 2003 · 31 citations

Management, Marketing, Strategic Management +9

Services, e-Services and e-Service Innovations - combination of theoretical and practical knowledge

Raija Järvinen, Uolevi Lehtinen · 2015 · 25 citations

Business, Information Systems, Service Design +5

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