Nan Zhou

Development and validation of an instrument to measure user perceived service quality of information presenting Web portals

Zhilin Yang, Shaohan Cai, Zheng Zhou et al. · Information & Management · 2004 · 653 citations

Customer Satisfaction, Service Quality, Service Research +10

CHINESE CONSUMER READINGS OF GLOBAL AND LOCAL ADVERTISING APPEALS

Nan Zhou, Russell W. Belk · Journal of Advertising · 2004 · 424 citations

International Marketing, Advertising Content Analysis, Consumer Research +17

How do brand communities generate brand relationships? Intermediate mechanisms

Zhimin Zhou, Qiyuan Zhang, Chenting Su et al. · Journal of Business Research · 2011 · 402 citations

Marketing, Social Network Analysis, Management +8

Market orientation, job satisfaction, product quality, and firm performance: evidence from China

Kevin Zheng Zhou, Juan Li, Nan Zhou et al. · Strategic Management Journal · 2008 · 352 citations

Job Satisfaction, Customer Satisfaction, Market Orientation +15

Developing strategic orientation in China: antecedents and consequences of market and innovation orientations

Kevin Zheng Zhou, Gerald Yong Gao, Zhilin Yang et al. · Journal of Business Research · 2004 · 319 citations

Strategic Orientation, Innovation Orientations, Market Development +9