Concepedia

Mert Tokman

MT

Statistics

Publications

20

Citations

1.1K

H-Index

16

Active since

2005

Affiliations

James Madison University(Current)

University of Alabama

University of Memphis

Auburn University

University of Alabama at Birmingham

Mert Tokman is an author at James Madison University specializing in management, supply chain management, and supply chain strategy.

Publications per year

2005–2019

20

Publications

20

The WOW factor: Creating value through win-back offers to reacquire lost customers

Mert Tokman, Lenita Davis, Katherine N. Lemon · Journal of Retailing · 2006 · 160 citations

Business, Marketing, Marketing Management +10

Cross-national invariance of the entrepreneurial orientation scale

J. D. L. Hansen, George D. Deitz, Mert Tokman et al. · Journal of Business Venturing · 2009 · 134 citations

Business, Entrepreneurship, Corporate Entrepreneurship +6

Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources

R. Glenn Richey, Mert Tokman, Vivek Dalela · Journal of the Academy of Marketing Science · 2009 · 118 citations

Management, Operations Management, Supply Chain Management +12

Supply chain networks and service‐dominant logic: suggestions for future research

Mert Tokman, Lauren Skinner Beitelspacher · International Journal of Physical Distribution & Logistics Management · 2011 · 91 citations

Management, Knowledge Management, Supply Chain Management +15

Joint venture stability and cooperation: Direct, indirect and contingent effects of resource complementarity and trust

George D. Deitz, Mert Tokman, R. Glenn Richey et al. · Industrial Marketing Management · 2010 · 85 citations

Management, International Business, Strategic Management +15

1–5 of 20