Concepedia

Lenita Davis

LD

18

Publications

4K

Citations

15

H-Index

2001

Active since

Affiliations

University of Alabama(Current)

University of Arkansas at Little Rock

University of Toledo

DePaul University

University of Cincinnati

Lenita Davis is an author at University of Alabama specializing in marketing, management, and consumer research.

Top concepts

MarketingManagementConsumer ResearchBusinessCustomer SatisfactionInteractive MarketingConsumer BehaviorPsychologyMarketing InsightsRelationship Marketing

Publications per year

2001–2024

18

Publications

18

Atmospheric qualities of online retailing

Sevgin Eroğlu, Karen A. Machleit, Lenita Davis · Journal of Business Research · 2001 · 1.3K citations

Customer Satisfaction, Online Customer Behavior, Digital Marketing +8

Empirical testing of a model of online store atmospherics and shopper responses

Sevgin Eroğlu, Karen A. Machleit, Lenita Davis · Psychology and Marketing · 2003 · 1.2K citations

Customer Satisfaction, Atmospheric Responsiveness, Engineering +20

Exploring future competitive advantage through sustainable supply chains

Melissa Markley, Lenita Davis · International Journal of Physical Distribution & Logistics Management · 2007 · 450 citations

Sustainability Performance, Supply Chain Risk, Sustainable Supply Chain Management +20

Culture influences on emotional responses to on-line store atmospheric cues

Lenita Davis, Sijun Wang, Andrew Lindridge · Journal of Business Research · 2007 · 224 citations

Cognitive Science, Emotion Regulation, Affective Design +11

The WOW factor: Creating value through win-back offers to reacquire lost customers

Mert Tokman, Lenita Davis, Katherine N. Lemon · Journal of Retailing · 2006 · 160 citations

Win-back Offers, Customer Satisfaction, Customer Experience +13

Rows per page

1–5 of 18