Concepedia

Salime Mehtap‐Smadi

SM

Statistics

Publications

4

Citations

538

H-Index

4

Active since

2005

Affiliations

Eastern Mediterranean University(Current)

Mersin Üniversitesi

Salime Mehtap‐Smadi is an author at Eastern Mediterranean University specializing in business, customer satisfaction, and hospitality marketing.

Top concepts

BusinessMarketingManagementService QualityHospitality IndustryCustomer SatisfactionHospitality MarketingGeneral BusinessHigher EducationConsumer Research

Publications per year

2005–2012

4

Publications

4

Customer service quality in the Greek Cypriot banking industry

Hüseyin Araslı, Salime Mehtap‐Smadi, Salih Katırcıoğlu · Managing Service Quality · 2005 · 292 citations

Total Quality Management, Customer Satisfaction, Customer Experience +18

A comparison of service quality in the banking industry

Hüseyin Araslı, Salih Katırcıoğlu, Salime Mehtap‐Smadi · International Journal of Bank Marketing · 2005 · 201 citations

Total Quality Management, Customer Satisfaction, Customer Experience +13

In Pursuit of an International Education Destination

Salime Mehtap‐Smadi, Majid Hashemipour · Journal of Studies in International Education · 2010 · 28 citations

Education, Internationalization Of Higher Education, International Education Destination +21

Service quality and university students' satisfaction on the travel agencies

Salih Katırcıoğlu, Salime Mehtap‐Smadi, Doğan Ünlücan · International Journal of Quality and Service Sciences · 2012 · 17 citations

Customer Satisfaction, Destination Marketing, Service Quality +15

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