Nicklas Salomonson - Concepedia

Author

Nicklas Salomonson

University of Borås ORCID

Also Known As

N. Salomonson, Nicklas Salomonson, Salomonson, Nicklas

Publications

678

Citations

H-Index

Concepts

All Affiliations

University of Borås Karlstad University University of Gothenburg

About

Nicklas Salomonson is an author at University of Borås specializing in marketing, management, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	10	10	367
2	Business	7	7	303
3	Arts	2	2	46
4	Engineering	2	2	151
5	Health Sciences	2	2	50

Nicklas Salomonson

Publications

638

Citations

H-Index

Page 1

	Year	Citations
Reuse and Recycling of Clothing and Textiles—A Network Approach Karin M. Ekström, Nicklas Salomonson Journal of Macromarketing Sustainable ConsumptionEngineeringConsumer ResearchNetwork ViewConsumer Culture	2014	133
Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives Nicklas Salomonson, Annika Åberg, Jens Allwood Industrial Marketing Management Customer Service RepresentativesCustomer SatisfactionInterpersonal CommunicationBusinessConsumer Research	2011	94
Consumer vulnerability during mobility service interactions: causes, forms and coping Per Echeverri, Nicklas Salomonson Journal of Marketing Management Customer ExperienceCustomer SatisfactionActivity-travel PatternConsumer ResearchSocial Influence	2019	85
Dealing with customer misbehaviour Per Echeverri, Nicklas Salomonson, Annika Åberg Marketing Theory Customer ExperienceCustomer SatisfactionConsumer ResearchOrganizational BehaviorManagement	2012	52
The expected retail customer: Value co-creator, co-producer or disturbance? Markus Fellesson, Nicklas Salomonson Journal of Retailing and Consumer Services	2016	40
It takes two to interact – Service orientation, negative emotions and customer phubbing in retail service work Markus Fellesson, Nicklas Salomonson Journal of Retailing and Consumer Services Customer ExperienceCustomer SatisfactionConsumer Decision Making– Service OrientationCustomer Phubbing	2020	34
Consumer perception and behavior in the retail foodscape–A study of chilled groceries Ulla Lindberg, Nicklas Salomonson, Malin Sundström, Journal of Retailing and Consumer Services Food ChoiceFood MarketingConsumer Decision MakingConsumer StudyConsumer Perception	2017	30
Comparing Human-to-Human and Human-to-AEA Communication in Service Encounters Nicklas Salomonson, Jens Allwood, Mikael Lind, Journal of Business Communication Digital MarketingCommunicationService EncountersManagementInteractive Systems	2012	26
Bi-directional and stratified demeanour in value forming service encounter interactions Per Echeverri, Nicklas Salomonson Journal of Retailing and Consumer Services NegotiationCustomer SatisfactionService ResearchService StudyManagement	2017	21
Tricks and tactics used against troublesome travelers—Frontline staff's experiences from Swedish buses and trains Nicklas Salomonson, Markus Fellesson Research in Transportation Business & Management Public TransportInterpersonal CommunicationManagementTroublesome Travelers—frontline StaffSwedish Buses	2014	20

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