Concepedia
Statistics
Publications
9
Citations
361
H-Index
Active since
1998
Affiliations
University of Notre Dame(Current)
Loyola University Chicago
Joan M. Phillips is an author at University of Notre Dame specializing in management, business, and marketing.
Top concepts
ManagementBusinessMarketingLawArtsAntitrustCommunicationSocial SciencesBusiness StrategyConsumer Research
Publications per year
1998–2018
A hard look at hard laddering
Joan M. Phillips, Thomas J. Reynolds · Qualitative Market Research An International Journal · 2009 · 106 citations
Laddering Methodology, Quantitative Methods, Engineering +21
A Balance Theory Perspective of Triadic Supply Chain Relationships
Joan M. Phillips, Ben S. Lin, Thomas G. Costello · The Journal of Marketing Theory and Practice · 1998 · 62 citations
Customer Satisfaction, Supply Network, Balance Theory Perspective +16
Confirmation and the Effects of Valenced Political Advertising: A Field Experiment
Joan M. Phillips, Joel E. Urbany, Thomas J. Reynolds · Journal of Consumer Research · 2008 · 61 citations
How Suppliers Affect Trust with Their Customers: The Role of Salesperson Job Satisfaction and Perceived Customer Importance
Kevin Bradford, J. Michael Crant, Joan M. Phillips · The Journal of Marketing Theory and Practice · 2009 · 38 citations
Customer Satisfaction, Client-supplier Relationships, Consumer Research +16
Decision‐based voter segmentation: an application for campaign message development
Joan M. Phillips, Thomas J. Reynolds · European Journal of Marketing · 2010 · 29 citations
Political Campaigning, Political Process, Public Opinion +20
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