Genevieve E. O’Connor

Viewpoint: The impact of coronavirus on service ecosystems as service mega-disruptions

Sertan Kabadayi, Genevieve E. O’Connor, Sven Tuzovic · Journal of Services Marketing · 2020 · 142 citations

Virus Epidemiology, Virus Transmission, Covid-19 +17

Conceptualizing the multiple dimensions of consumer financial vulnerability

Genevieve E. O’Connor, Casey E. Newmeyer, Nancy Wong et al. · Journal of Business Research · 2018 · 124 citations

Risk Management, Consumer Finance, Marketing +2

Patient experience in the digital age: An investigation into the effect of generational cohorts

Linda Alkire, Genevieve E. O’Connor, Susan Myrden et al. · Journal of Retailing and Consumer Services · 2020 · 75 citations · Full text

Nursing, Family Medicine, Primary Care +9

Examining Antecedents of Health Insurance Literacy: The Role of Locus of Control, Cognitive Style, and Financial Knowledge

Genevieve E. O’Connor, Sertan Kabadayi · Journal of Consumer Affairs · 2019 · 32 citations

Health Insurance Design, Financial Protection, Health Care Finance +20

Digital Health Experience: A Regulatory Focus Perspective

Genevieve E. O’Connor, Susan Myrden, Linda Alkire et al. · Journal of Interactive Marketing · 2021 · 29 citations