Berna Devezer

When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation

Jeff Joireman, Yany Grégoire, Berna Devezer et al. · Journal of Retailing · 2013 · 261 citations

Customer Experience, Customer Satisfaction, Inferred Firm Motives +10

The case for formal methodology in scientific reform

Berna Devezer, Danielle Navarro, Joachim Vandekerckhove et al. · Royal Society Open Science · 2021 · 169 citations · Full text

Methodological Development, Engineering, Data Science +13

Scientific discovery in a model-centric framework: Reproducibility, innovation, and epistemic diversity

Berna Devezer, Luis G. Nardin, Bert Baumgaertner et al. · PLoS ONE · 2019 · 128 citations · Full text

Engineering, Scientific Truth, Inductive Inference +20

Robust Modeling in Cognitive Science

Michael Lee, Amy H. Criss, Berna Devezer et al. · Computational Brain & Behavior · 2019 · 114 citations · Full text

Cognitive Science, Engineering, Robust Modeling +6

Consumer Well-Being: Effects of Subgoal Failures and Goal Importance

Berna Devezer, David E. Sprott, Eric R. Spangenberg et al. · Journal of Marketing · 2013 · 92 citations

Quality Of Life, Behavioral Decision Making, Subgoal Failures +21