Concepedia

George H. Lucas

GH

14

Publications

752

Citations

13

H-Index

1985

Active since

Affiliations

University of Memphis(Current)

Texas A&M University

Hofstra University

University of Portland

George H. Lucas is an author at University of Memphis specializing in management, business, and customer satisfaction.

Top concepts

BusinessManagementMarketingCustomer SatisfactionHuman ResourcesOrganizational BehaviorMarketing ManagementSales ManagementConsumer ResearchMarketing Communication

Publications per year

1985–2001

14

Publications

14

An Empirical Study of Salesforce Turnover

George H. Lucas, A. Parasuraman, Robert A. Davis et al. · Journal of Marketing · 1987 · 171 citations

Job Satisfaction, Customer Satisfaction, Employee Attitude +14

Expanding the Antecedent Component of the Traditional Business Negotiation Model: Pre-Negotiation Literature Review and Planning-Preparation Propositions

Robert M. Peterson, George H. Lucas · The Journal of Marketing Theory and Practice · 2001 · 75 citations

Negotiation, Preparation Component, Negotiation Theory +17

An empirical test of the job satisfaction-turnover relationship: Assessing the role of job performance for retail managers

George H. Lucas, Emin Babakus, Thomas N. Ingram · Journal of the Academy of Marketing Science · 1990 · 74 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +10

Effects of Perceived Organizational Factors on Role Stress-Job Attitude Relationships

James H. Leigh, George H. Lucas, Richard W. Woodman · Journal of Management · 1988 · 69 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +14

An Empirical Study of Salesforce Turnover

George H. Lucas, A. Parasuraman, Robert A. Davis et al. · Journal of Marketing · 1987 · 56 citations

Job Satisfaction, Customer Satisfaction, Employee Attitude +14

Rows per page

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