Karen Flaherty

Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions

Jagdip Singh, Karen Flaherty, Ravipreet S. Sohi et al. · Journal of Personal Selling and Sales Management · 2019 · 344 citations · Full text

Management, Marketing, Customer Relationship Management +11

The Role of Trust in Salesperson—Sales Manager Relationships

Karen Flaherty, James M. Pappas · Journal of Personal Selling and Sales Management · 2000 · 186 citations · Full text

Management, Marketing, Organizational Behavior +16

Role Stressors and Retail Performance: The Role of Perceived Competitive Climate

Todd J. Arnold, Karen Flaherty, Kevin E. Voss et al. · Journal of Retailing · 2009 · 108 citations

Business, Marketing, Retail Management +16

The Role of the Sales-Service Interface and Ambidexterity in the Evolving Organization

Adam Rapp, Daniel G. Bachrach, Karen Flaherty et al. · Journal of Service Research · 2016 · 103 citations

Management, Marketing, Organizational Behavior +5

Storytelling by the sales force and its effect on buyer–seller exchange

David A. Gilliam, Karen Flaherty · Industrial Marketing Management · 2015 · 82 citations

Management, Marketing, Sales Management +8