Concepedia

Rose L. Johnson

RL

5

Publications

196

Citations

5

H-Index

1988

Active since

Affiliations

Temple University(Current)

Rose L. Johnson is an author at Temple University specializing in business, customer satisfaction, and service quality.

Top concepts

BusinessMarketingManagementService QualityCustomer SatisfactionArtsMusicAudiologyEducationPediatrics

Publications per year

1988–2010

5

Publications

5

Measuring service quality: a systems approach

Rose L. Johnson, Michael Tsiros, Richard A. Lancioni · Journal of Services Marketing · 1995 · 121 citations

Total Quality Management, Customer Satisfaction, Service Quality +10

An Exploratory Study of Price/Perceived-Quality Relationships Among Consumer Services

Rose L. Johnson, James J. Kellaris · ACR North American Advances · 1988 · 25 citations

Customer Satisfaction, Relationship Marketing, Consumer Services +7

Contract expiration and sales price

Paul K. Asabere, Forrest E. Huffman, Rose L. Johnson · The Journal of Real Estate Finance and Economics · 1996 · 24 citations

Price Formation, Contract Expiration, Dynamic Pricing +1

Aging and the Problem of Television Clutter

Rose L. Johnson, Cathy J. Cobb‐Walgren · Journal of Advertising Research · 1994 · 16 citations

Auditory-Verbal Practice: Toward a Family-Centered Approach

Rose L. Johnson · Deafness & Education International · 2010 · 10 citations

Music, Family Medicine, Education +16

Rows per page

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