Nancy Wuenderlich - Concepedia

Author

Nancy Wuenderlich

Also Known As

Nancy V. Wuenderlich, Nancy Wuenderlich

Publications

377

Citations

H-Index

Concepts

All Affiliations

Nancy Wuenderlich is an author at Paderborn University specializing in service customization, services management, and business.

#	Concept	H-Index	Publications	Citations
1	Business	2	2	377
2	Management	2	2	377
3	Marketing	2	2	377
4	Business Operations	2	2	377
5	Business Information Systems	1	1	341

Nancy Wuenderlich

Publications

377

Citations

H-Index

Page 1

	Year	Citations
“Futurizing” smart service: implications for service researchers and managers Nancy Wuenderlich, Kristina Heinonen, Amy L. Ostrom, Journal of Services Marketing Smart Service ProvisionService InnovationDigital MarketingServices ManagementSmart Services	2015	341
Conducting service research that matters Anders Gustafsson, Lerzan Aksoy, Michael K. Brady, Journal of Services Marketing OrganizationsCustomer SatisfactionService InnovationServices ManagementResearch Ethics	2015	36

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