Job satisfaction, organizational stress and employee performance : a study of NAPIMS

Abstract

This study focused on examining job satisfaction, organizational stress, and its effect on employee performance. The study attempts to examine the problems of the employer - employee relationship, the issue of feedback to the employees about their performances, promotions, conducive working environments, pay commensurate to their work and going on training programmes when necessary. The main aim was to examine the effect of job satisfaction and organizational stress on employees' performance. This study adopted the survey sampling method carried out in the National Petroleum Investment Management Services (NAPIMS), Ikoyi, Lagos State using 225 employees which were randomly selected from total a staff of 511. The findings revealed that there is a relationship between job satisfaction and employee performance; also there was a negative relationship which states that as organizational stress increases employee performance decreases; furthermore from the findings, as organizational stress increases job satisfaction decreases. Based on these findings recommendations were made that organizations should find ways of improving the level of job satisfaction of employees by giving them training, promotion; and also giving the employees' time to relax like going on vacation so as to be refreshed and highly productive.